Use Login Verification for extra account security.
We provide a login verification option as an additional security step to help keep your account safe on select EA experiences, including your My Account page.
This security measure helps to prevent log in to your EA Account from unrecognized devices without having both your password and your method of verification. You can choose to receive notification by phone or email. The login verification process creates temporary, numeric passcodes that we generate for you personally, and are necessary to log in to your account from any unrecognized device.
Turn on Login Verification
If you ever want to turn off Login Verification, return to the Account Management page and select Turn Off.*
Set up your app authenticator
An app authenticator is the fastest way to securely verify your identify. Set up an app authenticator on your mobile device to log in with a generated two-factor authentication code.
When asked for a Login Verification code in future:
Your generated codes last for a limited time. If the timer on your code is about to run out, wait for it to generate a new code to make sure you have enough time to enter it.
What if I don't have my phone or email handy when I need a code? Can I create backup codes?
If your phone, authenticator or email account fails, using backup codes is your only way to sign in to your EA Account from an unrecognized computer. Make sure you keep them in a safe and accessible place. You can view and renew these codes from the EA Account and Privacy settings in the Origin client or online.
*If you run out of backup codes, you can generate more from the Account Management page.
Confirm your contact info to ensure your code works
If you are having trouble with your Login Verification code, make sure your email address, authenticator installation, or phone number is correct.
Once you verify your contact details, you can reactivate Login Verification to receive a new code.